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A client in the electronics industry (a business unit of a larger corporation) wanted to change its local, country-focused organisation to reflect the fact that the business currently operated on a European scale. The client produces components and delivers support and maintenance after installation.

The changes made were threefold:


  • A new organisational model with new responsibilities and objectives
  • A new trading model, eliminating all the inter-company work that did not add value 
  • A new ERP system reflecting these two models


Voorne Partners conducted a feasibility study and produced a business case, after which the client decided to implement. We advised the client on the changes needed in the organisational model, the process model and the ERP design. Our Change Management expertise was used to ensure internal support for the new organisation.