Shared Service Center

Traditionally companies, in particular large multinational organisations, have been structured in vertically integrated business units focusing on specific market and product combinations. Whereas this structure has and will continue to provide the required level of customer intimacy, performing generic business support processes within the confinements of a business unit often results in a sub optimisation of cost performance to share services across business units. Examples of shared business (support) processes across business units are finance & administration, procurement, commercial services and planning.

In addition to achieving cost reductions and economies of scale, sharing of services can also simplify, harmonise and standardise quality European or global business processes, enhance its transparency, allow faster integration of new processes, strengthen the internal sharing of knowledge and experience and increase the business units' focus on core competences.

One key area of Voorne Partners' expertise is designing and implementing Shared Service Centres. We define the stages involved, determine the business changes needed and how to implement them, assist in organisational redesign and in defining the legal and fiscal aspects and implications.

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We use Voorne Partners Change Power method to help manage the changes involved. Structured implementation of SSC's is based on our Delta Methodology, which contains all the Solution Packages and templates needed for every phase of the implementation.